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How to Say “I’ll Get Back to You” and Why

  • Reading time:5 mins read

Subtitle: Master the Art of Thoughtful Responses and Improve Your Decision Making


In today’s fast-paced business world, small business owners are often under pressure to provide immediate answers to questions from employees and clients. However, taking a moment to think things through before responding can lead to better decisions and improved outcomes. This blog post will explore five strategies to help you learn how to say “I’ll get back to you” and explain why this approach is beneficial for your business.

What to Offer a New Employee as Pay

Pause Before Committing to Salary Decisions

Carefully Assess Your Budget and the Employee’s Value to Your Business

  • Research market rates and consider the employee’s experience before making an offer.
  • Review your business budget to ensure you can afford the proposed salary.
  • Prepare a counteroffer or a range of options to discuss with the employee.

Can You Be There When Asked by Clients

Schedule Wisely to Deliver Quality Service

Avoid Overcommitting and Maintain a Realistic Timeline

  • Consult your calendar and assess your workload before committing to a specific date.
  • Factor in travel time, preparation, and potential delays when setting appointments.
  • Be honest about your availability and set clear expectations with clients.

Making Important Business Decisions

Embrace Deliberation to Make Informed Choices

Consult Relevant Data and Resources Before Finalizing Your Decision

  • Take time to research, gather data, and analyze potential outcomes.
  • Seek advice from trusted mentors, advisors, or colleagues.
  • Weigh the pros and cons and consider the long-term impact of your decision.

Responding to Customer Complaints or Issues

Thoughtful Solutions for Customer Satisfaction

Take Time to Understand and Address Customer Concerns Effectively

  • Listen carefully to the customer’s concerns and avoid making hasty promises.
  • Investigate the issue, gather facts, and consider possible resolutions.
  • Follow up with the customer to present your proposed solution and ensure their satisfaction.

Balancing Work and Personal Life

Prioritize Your Well-being for Long-term Success

Manage Your Time and Energy by Setting Boundaries

  • Reflect on your personal and professional commitments before taking on new responsibilities.
  • Determine your priorities and learn to say “no” or delegate tasks when necessary.
  • Schedule regular downtime to recharge and maintain a healthy work-life balance.


Learning to say “I’ll get back to you” is a valuable skill that allows small business owners to think through problems and make better decisions. By embracing this approach, you can improve your decision-making, enhance customer satisfaction, and manage your time and energy more effectively, ultimately contributing to the success of your business.

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