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Release 1.4.7 (June 20, 2021) Routing & Magic Maps!

Ignition Release 1.4.7 (June 2021)

We are please to release our June 2021 build 1.4.7

Overview of New Features and Changes

  • A new Media section is added in ignition web to display all uploaded customer images uploaded from web, apps or customer portal by technicians, staff or Customers.
Ignition Software Media Section
  • Introducing Routing and Magic Maps – #1 ROUTING engine.  Set your routes for each technicians with a few clicks.  Easily identify route optimizations and move visit one by one or in bulk with one click.
Ignition Software Mapping Routing
  • Magic Maps – CUSTOMERS.  See all your customers on a Map.   
Ignition Software Mapping Customers
  • Magic Maps – VISITS.  See all your visits today color-coded by Visit Types
  • Magic Maps – REAL TIME view.  Track the Progress of your day’s work in Real-Time with technicians locations and Visits updated as they are performed
Ignition Software Real Time
  • Magic Maps – VISIT DETAILS. And of course, you can see all the details of each visit, updated in Real-Time.
  • USERS – Colors can be assigned to users and users can be grouped.
Ignition Software User Colors
  • CUSTOMER PORTAL – Customer portal changes to add Post-It notes Customers can use to highlight directly important information for technicians (such as code numbers or instruction to close gates)  and Report a Problem contact forms allowing image/media attachments.

Ignition Web Release Notes

This build includes following in Ignition web

  1. UI fixes for web and scheduling pdf

Ignition iOS Release Notes

This build includes following in Ignition iOS App

– Search on Field Slips in Customers for all Product, Services, Statistics and Work Performed fields
– You can now zoom in on images in the App 
– Saved passwords are shown at login or used if FaceID or TouchID is enabled by user to facilitate login

– Added Work Performed to Service History.  Search can be used to look up text in full Visit Reports.

Ignition Software Work Performed iOS

– Customer Notes added in Customer profile/Visits/Field slips

Ignition Software Customer Notes iOS

Ignition Android Release Notes

This build includes following in Ignition Android App (same as iOS)

– Search on Field Slips in Customers for all Product, Services, Statistics and Work Performed fields
– You can now zoom in on images in the App 
– Saved passwords are shown at login or used if FaceID or TouchID is enabled by user to facilitate login
– Added Work Performed to Service History.  Search can be used to look up text in full Visit Reports.
– Customer Notes added in Customer profile/Visits/Field slips

Known Limitations

None

We are always here to help!

Please contact us using our Support form anytime you need some hwlp.

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